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Provider Level Data (PLD) Insights report overview

Dive into PLD Insights concepts and requirements, and learn how the data can help you compliantly assess and optimize healthcare campaigns.

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PLD report overview

Provider Level Data (PLD) Insights are on-demand reports that include key details about healthcare professionals that you targeted in current and prior campaigns. Uncover ad-exposure and engagement data, demographic data, and physician-specialty data for your healthcare audiences. With these insights, you can compliantly assess and optimize your campaign’s targeting strategy while upholding stringent healthcare data-privacy regulations.

PLD report eligibility requirements

If you’re a healthcare advertiser, you may be eligible to generate a PLD report.

A campaign must also meet each of these conditions before it becomes eligible for PLD Insights reporting.

Requirement type

Requirement details

Campaign vertical

Healthcare*

Campaign status

Running

Expired (within the past 90 days)

Paused (within the past 90 days)

Campaign duration

7 or more days

Campaign limit

Up to 50 eligible campaigns from the same insertion order (IO) per report

Audience type**

Matched audience created from NPI IDs

Matched audience created from raw data

Patient Matched audiences are not eligible for PLD Insights reporting

*Healthcare: Any campaign created under a healthcare advertiser account is a “Healthcare” campaign.

**Audience type: The campaign must only include the audience types listed in this requirements table. For example, you cannot generate a PLD report for a campaign if it includes a matched audience created from NPI IDs and a retargeted audience consisting of your website’s past visitors.


PLD report pricing

There is a cost associated with generating a PLD report. You can reference its price after you enter key details—like the campaign’s total number of impressions and date range—and before you generate the report. We calculate these impressions on a CPM basis.

Refer to Generate or manage a Provider Level Data (PLD) report for more information on where to reference the report-price preview.

Price deduction - Sufficient funds

We’ll deduct the PLD Insights Cost from your account’s available balance once your one-time report successfully generates, and each time a scheduled report successfully generates.

Refer to Generate or manage a Provider Level Data (PLD) Insights report for step-by-step instructions on creating a new report and setting up or managing a delivery schedule.

Price deduction - Insufficient funds

Funds notice: Organization administrators can add funds to an account. Contact yours to complete this process.

We’ll deduct the PLD Insights Cost from your account’s available balance once your one-time report successfully generates, and each time a scheduled report successfully generates.

There may be instances when your account’s available funds are too low to cover the report’s PLD Insights Cost. When you create a new report, you can click Add Funds directly from the report creation workflow to select a payment method and enter the desired amount you’d like to add.

When you schedule a recurring report and there are insufficient funds, the report’s generation will automatically fail. Specific users will be notified of the generation failure via email, and you’ll have an opportunity to add funds from your report template and regenerate the report.

Refer to Generate or manage a Provider Level Data (PLD) Insights report for step-by-step instructions on managing failed reports and adding funds.

Pricing for PLD reports with overlapping datasets

There may be instances when you generate multiple PLD reports with partially overlapping date ranges for the same campaign. You may also choose to aggregate data for recurring scheduled reports. This means that the insight data also overlaps. You’ll pay only once for PLD Insights for each date.

Example: You generate two reports for the same campaign—one with a date range of August 1st-10th, and another with a date range of August 5th-20th. Since you already paid for the insights from August 1st-10th, we’ll only change you for a portion of the second report: the new data generated for the August 11th-20th date range. We’ll still aggregate data from the full August 5th-20th date range in the second report.

PLD report metrics

PLD reports return ad exposure metrics at a user level. If you used NPI data for audience creation, you can also reference each user’s NPI ID and multiple demographic data points.

Metric title

Description

Impressions

The number of times the user viewed your ad.

Clicks

The number of times the user clicked on your ad.

Conversions

The number of a user’s conversions that can be attributed to your ad.

Completes

The number of times that the video creative played for its entire duration.

NPI ID*

The 10-digit numeric identifier devoid of intelligence that’s used to correlate covered healthcare providers with their respective digital identities.

First Name

The user’s legal first name.

Last Name

The user’s legal last name.

Specialty Group

The primary medical specialty for which the user is licensed.

Primary Specialty

The branch of patients, diseases, or skills that the user evaluates, diagnoses, or manages at medical practice.

Secondary Specialty

The subspecialty that the user evaluates, diagnoses, or manages at a medical practice (e.g., Primary Specialty: Anesthesiology, Secondary Specialty: Pediatric Anesthesiology).

ZIP Code

The user’s permanent residence location details.

Age Group

The lower and upper ages that the user’s age falls into.

Gender

The user’s legal sex.

Dev Geo Lat

The latitudinal coordinates of the device that the ad was served on.

Dev Geo Lon

The longitudinal coordinates of the device that the ad was served on.

IP

The IP address that the device was connected to when the ad was served.

DMA

The Designated Market Area (DMA) that the campaign targeted, which is a region of the United States that Nielsen defined to measure local television viewership.

Exchange Name

The tech platform that made the buying and selling of ad inventory across ad networks possible.

Creative Type

The format of the ad creative (image, HTML, video, audio, or native).

Advertiser

The advertiser account that created the campaign.

Browser

The web browser that the ad was served on.

Creative ID

The served creative's unique identifier.

Creative Size

The dimensions of the ad.

Creative Name

The served creative's name.

Device Type

The category of device (TV, tablet, desktop, or mobile) that the ad was served on.

Device Manufacturer

The company that created the device that the ad was served on.

IAB Category

The IAB Tech Lab page-content category that the campaign targeted.

Device OS

The Operating System (OS) that the user was connected to when they were served the ad.

Carrier Name

The company that provided the cellular data necessary for the ad to serve over SMS, phone calls, or internet access.

*NPI ID: The NPI is a component of the Health Insurance Portability and Accountability Act (HIPAA) and serves as a unique identification number for covered healthcare providers. Refer to What is NPI Matching? for more information.

PLD report statuses

You can review a PLD Insights report’s current status on the Provider Level Data page.

Status

Definition

Ready

Your insights are generated. You can view, download, or email the PLD report.

Processing

We’re working on generating your insights. Check back in about 15 minutes.

Failed* - with an “X” icon

You either encountered a technical error during report generation, or the campaign(s) you selected are no longer eligible for PLD Insights. Try again in a few minutes to rule out a technical error.

Failed* - with an “$” icon

You scheduled a report, but it couldn’t be generated because your account had insufficient funds. Refer to Price deduction - Insufficient funds for more information.

* If a PLD report features a Failed status, no PLD Insights Cost will be deducted from the advertiser’s balance.

PLD report scheduling

Schedule any PLD report you’ve generated to take full control of PLD reporting with minimal effort. Define a list of email aliases that should receive the insights, and choose how often to generate and share the reports with those users.

Delivery frequency

You’ll define a delivery frequency when you create a scheduled report. You can edit or stop the delivery schedule at any time. Refer to Send a PLD report for instructions on how to schedule one-time or recurring email delivery.

Delivery frequency category

Description

One time

Generate and send the report only once.

If you plan to schedule recurring email delivery, consider first selecting One time to send it immediately, then proceed with defining a recurring frequency.

Daily

Generate and send the report every day up until the End Date (optional) you specify.

Weekly

Generate and send the report every week, on the day of your choice, up until the End Date (optional) you specify.

Monthly

Generate and send the report every month, on the day of your choice, up until the End Date (optional) you specify.

Custom

Generate and send the report at a repeating daily, weekly, or monthly cadence of your choice. For example, set up a custom frequency of every two weeks.

Template status - Active

Allow the report’s delivery frequency settings to be executed until the End Date (optional) you specify is reached, or until you change the template’s status to Inactive.

Template status - Inactive

Stop the report’s delivery frequency settings from being executed until you change the template’s status back to Active.

Key terms and concepts

Data aggregation

When you set up recurring delivery for a PLD Insights report, you’ll have the option to enable Data Aggregations.

When enabled, the report is generated from the report’s start date to the last day, week, or month–depending on the delivery schedule–prior to the report’s delivery date. In other words, the data is aggregated over a rolling time frame.

When disabled, the report is generated for the period of time between the last generated report and the most recent scheduled day, week, or month–depending on the delivery schedule. For example, a weekly report with Data Aggregations disabled will include data from only the past week.


Locate additional PLD report resources

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